Hear and read what our valuable clients have to say about us.
We have been delighted with the Perfect Portal and InfoTrack integration to assist us with the amalgamation of our three offices. The systems have enabled me as Managing Director of the firm to monitor volume of Conveyancing work for the staff and ensure that the pricing structure for all three firms remains consistent. We believe it is hugely important to have the quotation tool on our website to allow us to off quotations to clients old and new over the evenings and weekends, particularly in light of the Solicitors Regulation Authority’s current drive for transparency of fees in the legal market. We have enabled our websites to be both tablet and mobile phone friendly as we believe that changing technology has been adopted by many of our client base and accessibility to our services must be provided at all times. Clients seek accurate figures at a time to suit them and the InfoTrack and Perfect Portal solution enables us to provide this to them in a professional and personal way.
Having turned to Perfect Portal for our conveyancing quoting, I can say that the calculator has transformed the way we quote and manage our conveyancing transactions. Having used the system for less than 6 months we have seen our conveyancing conversion almost double and this is without winning new referral work. We are now expanding our department to deal with the new work we have won.
The introduction of Perfect Portal into our business strategy has had the effect and feel of an ‘extended’ work force, by having a new group of quote generators all directing standardised quotes to us, for our services. Once the system is set up it produces fast and accurate quotations and is extremely easy to use. The support team at Perfect Portal deserve an award for their continued friendly commitment to supporting us in all our queries. They are always on hand. Our referrers have all given us an excellent feedback and the system is fast becoming the backbone of our referred work. Our new website now includes the web calculator, again attracting more work from our prospective clients. Whilst the process of adding onto our web site was incredibly simple. Perfect Portal has the impact of a big professional firm approach whilst retaining its personal feel. I cannot recommend them and the system enough.
Accurate and fast quoting through Perfect Portal has increased our turnover of residential conveyancing work significantly in a very short period of time. Quick to set up and easy to use. Our Senior Responsible officer, with over 35 years’ experience took to the system immediately and now will not quote without it.
Town & Country Property Lawyers specialise in new homes conveyancing, so we needed an estimate and update system that could cope with elements of the transaction that are different to private work. Thanks to the team at Perfect Portal that have listened to the specific demands of our new build clients, we can now easily provide tailored estimates and updates to include HelpToBuy for example, and the new homes sites love it because they can see key stages directly relevant to them.
Perfect Portal has hugely improved our quoting process! The system is professional, easy to use and flexible. Our clients are so impressed when they receive our quote whilst they are still on the phone to us! The support that we have received in training and marketing has been exceptional.
McMillan Williams provide conveyancing through their multi branch offices and started using Perfect Portal in March. “We started using Perfect Portal in our Sussex offices and it is already reaping the benefits. Perfect Portal has given us a good reason to contact both existing and new introducers and is a great tool to help us meet the demands of our clients and referrers. The branded literature supplied by Perfect Portal at launch is very helpful and assisted us in promoting this quickly and easily.
Perfect Portal has simplified how we and clients obtain quotes. The system is aesthetically pleasing which makes the system easy to use. If any hiccups do arise Andy Owen and the team always deal with them immediately. There is always someone at the end of the phone should you need them and of course there is the online chat facility which comes in handy if you have a client on the phone but need help fast.
We recently took the Perfect Portal conveyancing quoting product to support a redeveloped website and additional separately branded microsites. Perfect Portal were recommended to us and, having seen the demonstration, we decided to press ahead. The portal was built to our requirements and linked to our websites within a week. The quote generator is easy to use and allows our customers to create a quote in seconds, meanwhile our staff are notified of this immediately and provided with contact details for the customer so that we don’t miss an opportunity to convert a single case. Perfect Portal has allowed us to completely revolutionise our approach to capturing online work with zero stress. I would have no hesitation in recommending them.