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PERFECT PORTAL FOR...
This Privacy Policy relates to the business operated in the United Kingdom by Perfect Portal Limited (“Perfect Portal” or “we”, “our” or “us” or “Data Processor”), a company registered in England with company number 09287455 and whose registered office is at 10 John Street, London, United Kingdom, WC1N 2EB. Perfect Portal understands that your privacy is of paramount importance to you and that you care about how your Personal Data is collected and used. Perfect Portal are committed to the protection of privacy in accordance with all applicable laws (including (without limitation) the UK General Data Protection Regulation). We will only collect and process Personal Data in ways that are described within this Privacy Policy and in a way which is consistent with our obligations and your rights in law.
This policy (together with our terms and conditions as set out at https://www.perfectportal.co.uk/terms-conditions (“Terms of Use”) applies to your use of our Services. This policy sets out how we treat personal data that we collect from you (the “Data Controller”) or that you provide to us (including our procedures regarding the handling of personal data, including collection, use, disclosure and storage of information, as well as your rights to access and correct that information).
Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
The Client is the Data Controller of the personal data on Our Site and we are the data processor. Our third-party providers (as outlined below) processing such data will adopt the role of sub-processor. In our capacity as a Data Processor, we may collect personal information and data from you in order to provide our services and to meet our legal obligations. By using our website (www.perfectportal.co.uk) (“Our Website”) or ordering our Services (e.g. via Our Website, our Ordering and Delivery System, by telephone or by email) (“Ordering Methods”), or by providing any personal information to us, you are accepting and consenting to the collection, use and disclosure of your personal information as set out in this Privacy Policy. We are committed to protecting your personal data and respecting your privacy.
In this privacy policy, the following words shall have the following meanings:
“App” means the Application developed by Perfect Portal for our Clients who shall own the App.
“Consumer” means any person acting for purposes other than their trade, business or profession.
“Data Controller”, “Data Processor”, “processing”, and “data subject” shall have the meanings given to the terms “controller” “processor”, “processing” and“ data subject” respectively in Article 4 of the GDPR. “Personal Data” means all such “personal data”, as defined in Article 4 of the GDPR, as is, or is to be, processed by the Data Processor on behalf of the Data Controller.
“Integration Partner” means the provider of your Case Management Systems which You use to access and order our Services through.
“Service(s)” means the supply of services by Perfect Portal to you including but not limited to mobile applications, quoting, property searches, reports and photographs, company searches, trademarks and domain names searches and other searches from time to time and includes our instructions to a Supplier, on your behalf and the dissemination of the information subsequently provided by the Suppliers.
“Sub-Processor” means any organisation, or third party appointed by the Data Processor to process the Personal Data on your behalf for the purposes of providing the Services.
“Supplier” means any organisation or third party who provides data or information of any form to Perfect Portal for the purposes of providing the Services.
Our Website is owned and operated by Perfect Portal (UK) Limited, a limited company registered in England and Wales under company number 09287455.
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues.
This Privacy Policy gives you information on how Perfect Portal collects and processes your Personal Data through your use of Our Website, including any data you provide to us when purchasing a product or service from Perfect Portal Limited. Please note that Perfect Portal does not have control over how your Personal Data is collected, stored, or used by other websites and we advise you to check the privacy policies of each individual website before providing data to them.
We keep our privacy policy under regular review.
This version was last updated on 12 June 2023. It may change and if it does, these changes will be posted on this page.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you.
Personal Data is defined by the UK GDPR as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.’
Depending on your use of Our Site, we may collect, use, store and transfer different kinds of personal data about you as follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
Perfect Portal collects the personal data you provide when you:
Perfect Portal employ a variety of physical and technical measures to keep personal data safe to prevent unauthorised access to, use or disclosure of it. Electronic data and databases are stored on secure computer systems and we control who has access to them (using both physical and electronic means). Our staff receive data protection training, and we have a set of detailed data protection policies and procedures which personnel are required to follow when handling personal data.
We store personal data in computer storage facilities, paper-based files and other records. We take steps to protect the personal data against loss, unauthorised access, use modification or disclosure, and against other misuse. These steps include password protection and access privileges for accessing our IT system, encryption of data stored and physical access restrictions to paper files. Some of these services, such as hosting our computer file servers, are provided by third parties in the UK and we endeavour to ensure that they also have adequate privacy safeguards in place through the use of contractual measures to protect personal data.
Because transmission of information over the internet is often insecure, we do not accept responsibility for the security of information you send to or receive from us over the internet, or for any unauthorised access or use of that information by others over the internet.
Perfect Portal shall ensure that all personnel who access and/or process any of the personal data are contractually obliged to keep Personal Data confidential.
We will collect and process the following data about you:
Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. Please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as Contact and Location Data. Please check these policies before you submit any personal data to these websites or use these services.
If you have any questions about this Privacy Policy or if you wish to make a complaint about the way we have collected, disclosed or used your personal data, please contact:
Daniel Ralphs - Perfect Portal Data Privacy Officer
We will acknowledge and investigate any complaint about the way we manage personal data as soon as practicable. We will take reasonable steps to remedy any failure to comply with our privacy obligations. We are not responsible for the privacy policies or privacy practices of the organisations we provide links to from Our Site. We suggest that you check the privacy policies and practices of those organisations.
We use cookies and/or other tracking technologies to distinguish you from other users of the Site or the distribution platform or Services Sites and to remember your preferences. This helps us to provide you with a good experience when you use the Site also allows us to improve the Our Sites. For detailed information on the cookies we use, the purposes for which we use them and how you can exercise your choices regarding our use of your cookies, see our cookie policy.
We will only use your personal data when the law allows us to do so. Most commonly we will use your personal data in the following circumstances:
We rely on the following types of lawful basis to process your personal data:
Consent means processing your personal data where you have signified your agreement by a statement or clear opt-in to processing for a specific purpose. Consent will only be valid if it is a freely given, specific, informed and unambiguous indication of what you want. You can withdraw your consent at anytime by contacting us.
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative)and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.
We will only send you direct marketing communications by email or text if we have your consent. You have the right to withdraw that consent at any time by contacting us.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
When you consent to providing us with your personal data, we will also ask you for your consent to share your personal data with the third parties setout below for the purposes set out in the table:
When you consent to providing us with your personal data, we will also ask you for your consent to share your personal data with the following sub-processors for the purpose of providing the Services:
Where you are a Supplier, or an existing customer, we may wish to send you details regarding:
We may contact you inviting you to opt-in to receive this information. This means that you will be given the choice as to whether you want to receive these messages and will be able to select how you want to receive them (email, telephone, or post). You may opt-out of receiving direct marketing or the disclosure of your personal information for the purpose of direct marketing by:
The information we hold is never used for marketing purposes and is never marketed, rented or sold to any third parties.
Many of our external third parties are based outside the UK so their processing of your personal data will involve a transfer of data outside the UK.
Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.
All information you provide to us is stored on our secure servers. Any payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted using Secured Sockets Layer technology. Where we have given you (or where you have chosen) a password that enables you to access certain parts of Our Sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Once we have received your information, we will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way.
We will collect and store personal data on your Device using application data caches and browser web storage (including HTML5) and other technology.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
In some circumstances, the Controller can ask us to delete data: see Your legal rights below for further information.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Under certain circumstances you have the following rights under data protection laws in relation to your personal data.
You have the right to:
(a) if you want us to establish the data's accuracy;
(b) where our use of the data is unlawful but you do not want us to erase it;
(c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
(d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
You also have the right to ask us not to continue to process your personal data for marketing purposes.
You can exercise any of these rights at any time by writing to us at Perfect Portal Ltd, 137 Fylde Road, Southport, PR9 9XP or emailing us at DPO@perfectportal.co.uk.
